Sunset Automotive

Cassie Edick 5 months ago

This is by far and I mean BY FAR, THE BEST MECHANIC SHOP EVA! I have gone here for the past year now. The customer service and turn around time for repairs is outstanding! The prices cannot be beat and the quality just cannot be outdone! Other places pale in comparison. If it weren’t for this place, I’d be without my car. If you need car repairs then GOING HERE IS A MUST!!!!! You will not be disappointed!!! FIVE STARS ALL AROUND!!!!!!

Rudedogmetal 11 months ago

Took it in for evap problem and month later and 3000. Still could not fix it. Before he started I told him to save the spark plugs and show them to me because he said they were really dirty threw them away. I also told him to use Bosch platinum. He put something else more expensive just to charge more. I know what works best for my car. The third time he let slip out he didn't use a OEM evap system put something cheap to make more money. I good mechanic will always use OEM parts especially for a classic muscle car. Close to a 1000 miles was add in a month time .kept telling me it would pass . When it failed the forth times just after five minutes, I call first thing in the morning and said he would get back to me and blew me off. Do not take your car to him for emissions. Now I can't drive it its my only car and am losing overtime at work. He didn't listen the first time And I lost 3000 dollars to him .Going to sue him to get back my money not only that the other mechanic put a Crack in the dash board jumping over the console all he had to do was open the door handle it works from the inside don't trust this place if you want your car fixed with OEM parts stay away from this place

Nikki Kush Edited a year ago

If I could give negative stars I would infinitely. I went in for spark plugs and new coil packs. I paid $150 for a inspection which includes looking at my axles I picked up my car and not even 3 miles down the road a bolt flew off then throughout the week more bolts were flying off to the point where my axle dropped out of my car while driving if they would have done a proper inspection They would have known that my axle bolts were loose or if they loosened them being that I never had any issue with my axle until I brought it to the shop The same day I got my car back is the same day The first bolt flew off within 3 miles of the shop I called and left a voicemail addressing the issue and now I am being avoided And ignored I will definitely be getting in contact of the board of business to address my situation since I am being ignored I could have got seriously hurt with my child and I am pregnant. They do not care. They just want your money. They did address that my axle was bad, but they did not address that all my axle bolts were loose to the point where I could take them out with my fingers. Bring your business somewhere else save your money time and frustration

Stef Buck 5 years ago

Sunset, under the management of Ron Alesi - a car guy with decades of experience - are above all, problem solvers. Whenever I've had issues with my 2009 AWD G37X, Ronnie and his guys came up with practical solutions and backed up their work. They do the routine work and specialize in the problem issues that can befall older vehicles, like electrical with Infinitis over 100,000 miles. In a nutshell, SA means fair prices, no BS, great experience in auto repair and Ronnie's strong network of other automotive professionals and parts houses just a phone call away. If he can get a used part to save money, he does it. Sometimes, it's nothing more than good advice on an item that's putting no money into their pockets. You call up SA and you get an answer or else Ronnie says "I'll call you back and he does just that, 10 minutes, an hour, later, with the information a customer needs to make an informed decision. My G37 has over 130,000 miles on it and I am confident that with SA's reasonably priced help, I'll continue to drive it for years to come.

Connor Mcgurn 7 years ago

Was trying to find a place to mount my winter tires but everyone was busy. On my way home I drove past this place. Glad I stopped they have fast service and the east coast guy there tells you how it is straight up with no bullsh*t. Hard to find people like that now. 10/10 will be going back for all my tire needs.